All of our carpet cleaning jobs are treated the same.  Each carpet is inspected, furniture is moved, all areas are pre treated, followed by a thorough extraction/ rinse and powerful vacuum passes to remove excess moisture.  All of our coupons and special offers include this level of service, as we only do the most thorough cleaning possible on every job!

All of our technicians receive special training in cleaning, maintaining, and repairing all different types and styles of carpet.  We are able to identify the type of carpet in your home, which allows us to use the proper cleaning/spotting procedures and stain removal  techniques.  Smith Brothers is an IICRC (Institute of Inspection Cleaning & Restoration Certification) Certified firm.  What that means to you, the customer, is that we have taken a pledge to operate in an ethical manner at all times, and not employ deceiving advertising and sales gimmicks, or “bait and switch” tactics.  Many carpet manufacturing mills are now requiring the use of IICRC Certified Firms to comply with warranty cleaning requirements!

Carpet Cleaning Procedures
 

1. Carpet Inspection:  Our technician will inspect the areas to be cleaned, identifying potential problem areas, as well as expected cleaning results.  Furniture to be moved will be identified, and you will be advised of possible permanent staining or damage to your carpet.

2. Measure:  The technician will then measure the areas to be cleaned.  If we are       cleaning an entire room, a wall to wall measurement will be taken.  If we are cleaning only “traffic areas” we will do our best to measure the open areas.  We charge by the square foot and only charge you for the carpet we actually clean.

3. Firm Price:  After measuring, the tech will go over the exact price of cleaning and get an approval before the job is started.  We will always give you the best deal possible as it fits into our pricing structure.  This price does not change unless more repairs or stain removals are requested by homeowner.

4. Pre Treatment:  To start the cleaning process the carpet is first treated with a powerful traffic lane prespray to loosen soils.  A surfactant is used that is specifically designed for use on residential carpet.  This could differ according to the condition or type of carpet being cleaned.

5. Extraction:  The next step is the most important, the actual hot water extraction.  A powerful truck-mounted machine with hot water (above 200º) and a mild detergent combined with extreme vacuum power will rinse the soils, stains and detergents from your carpet.  Approximately 95% of the moisture is recovered in this step, leaving your carpet only slightly damp.

6. Post Cleaning Inspection:  Your clean carpet is ready for inspection.  When finished, the technician will advise you in helping the drying process.  Also, any remaining stains (Red wine, juice, coffee, etc.) that have dyed the carpet, can be addressed if you request, as well as any repairs that are needed.

After Cleaning:

• Be Careful!  When walking from damp carpets to hard surfaces it can be very slick, so please watch your step!
• Stay Off:  Keep pets and kids off the carpet for as long as possible, preferably 5 or 6 hours.
• Apply Protectant!! You can extend the life of your carpet by applying protectant, so ask the technician in your home for a price quote…It’s worth it!
• Wait at least 24 hours before you remove tabs from under furniture legs, or to vacuum your carpet.

Smith Brothers started cleaning rugs in plant in 2004.  Started due to increased demand from our customers for a local cleaner to care for their delicate wool rugs, we are able to safely and effectively clean rugs made in Asia, the Middle East, as well as the United States.  We offer pick up and delivery, but you can save up to 20% off our regular prices if you bring them by our shop in Marysville.  We recommend in-plant cleaning for Oriental rugs to ensure they are cleaned properly, dried in a timely manner, and we have all the necessary tools and detergents available for best cleaning results.

Rug Cleaning Procedures:

1. Inspection:  We thoroughly examine your rugs, noting condition, rug type, and any pre-existing damage.  We can come to your home or you can bring it to our shop.
2. Commercial Vacuum:  An industrial vacuum with a metal “beater bar” is used to extract as much dry soil from the rug as possible.  This process is repeated several times until the all that can be removed is gone.
3. Pre Treatment:  Next your rug will be treated with a fiber specific detergent designed to loosen the soils, paying special attention to trouble spots.
4. Shampoo:  The rug is then shampooed with a detergent and an agitator brush to loosen the remaining soils.
5. Extract & Rinse:  The next step is to rinse your rug with our high powered extraction equipment, which removes the remaining detergents and soils.
6. Dried:  The rug is then groomed with brushes and hung to dry in our shop, using carpet drying fans to ensure fast drying and prevent discoloration and shrinkage.
7. Post Cleaning Inspection:  Last step in the process, the rug is inspected by our staff to make sure it’s as clean as possible.  The rug is then wrapped in plastic and ready to go home!

Upholstery:  Our staff here at Smith Brothers has been cleaning upholstered furniture for ten years.  We have the tools equipment and expertise to clean both synthetic and natural fabrics on almost any kind of furniture.  Most commonly cleaned items are: couches, love seats, recliners, chairs, over-stuffed chairs, dining or office chairs, and even car upholstery.  Call our office for prices, and be sure to check out our Coupons & Specials page for current sales specials!

Leather: We can also clean and condition leather sofas, love seats, and chairs.  Routine cleaning of your leather furniture will keep it looking good for a longer period of time.  Please call for current leather cleaning prices and as always, we offer free in home estimates.

Another service we provide to our customers is all types of carpet repair.  We can patch small or large holes in carpet, cut out permanent stains and replace with extra carpet (or carpet from a closet) We can repair and replace metal or rubber transition strips, stretch carpet coming away from walls or thresholds, fix seams that are coming apart, and stretch carpet that has began to form wrinkles.

Since 1997 Smith Brothers has been providing service to many of our area’s largest apartment communities.  We clean vacant as well as occupied apartments, patios and decks, tough stain removals, and repairs.  We offer prompt service and competitive pricing.  Some of the services we offer include:

• Vacant/ Occupied carpet cleaning
• All types of stain removals
• Carpet repairs and stretching
• Deck and Patio Cleaning
• 24 Hour Emergency Water Extractions & Restorative Drying
• Deodorizing, Ozone, and pet odor removal
• Same day service available (In most cases)

Call Today for a Price Quote for your Property!

Smith Brothers guarantees you are satisfied with our service.  If you are not completely satisfied with your cleaning experience, please tell us.  We’ll return at no charge until the problem is fixed, and if you are still not satisfied we will refund your money.

Smith Brothers is now cleaning tile! We are now able to clean your tile floors, countertops, showers and bathrooms. Our hard surface cleaning tools allow us to safely clean ceramic tile & natural stone. We also offer sealant for for the grout, which helps prevent spills and soils from staining it. Check out our Coupons & Specials page for current tile cleaning specials, or call us for more information.

Tile Cleaning Process:

1. Pre Inspection:  Your tile is visually inspected, measured, and a firm price is given.
2. Tape & Protect:  Your carpet transitions and baseboards will be covered, and any furniture in the area will be moved.
3. Pre Treatment:  A concentrated cleaning agent is applied that is designed specifically for your type of tile.
4. Agitation:  Brushes are used on grout lines and other heavily soiled areas.
5. Extraction:  Your tile is then rinsed with a hard surface tool using hot water and high pressure, leaving it clean and dry.
6. Sealant Application:  It is recommended that the grout is sealed with a high quality sealant to protect from future staining.